Refund & Cancellation Policy

Effective date: October 7, 2026 Brand: Rythora Operator: Invero Inc. Contact: support@rythora.com

Rythora is a music technology platform operated by Invero Inc. This Refund & Cancellation Policy explains how cancellations and refund requests work for Rythora digital products and services.

Rythora provides digital services, subscriptions, music distribution services, and creator tools. Unless otherwise stated at the time of purchase, no physical goods are shipped.

1. Digital products and services

Purchases on Rythora typically include:

Distribution / Workstation subscription plans
Creator software access and digital tools
Listener Premium or similar streaming subscriptions
One-time digital purchases or credits where offered

Because these are digital products and services, eligibility for a refund depends on the product purchased, whether the service has already been performed or delivered, applicable law, and the terms presented at checkout.

2. Recurring subscriptions

Many Rythora offerings renew automatically until canceled.

Customers may cancel a recurring subscription to prevent future renewals. Cancellation does not automatically reverse charges that were validly incurred before cancellation.

Cancel through your account billing settings or the applicable app store / payment provider before the renewal date to avoid the next charge. Processing times can vary by billing provider.

3. Distribution plans and creator tools

Distribution memberships and Workstation access are billed as described at purchase (including intro offers and renewal prices). After you cancel, you generally keep access through the end of the then-current paid period unless otherwise stated.

Fees already paid for periods in which the service was available are not automatically refunded. If a release was delivered, reviewed, or otherwise processed under your plan, that may affect whether a goodwill refund is available.

4. Listener Premium and similar consumer subscriptions

Premium and other listener subscriptions renew until canceled as described at purchase. Cancel before renewal to stop future charges. Benefits typically continue until the end of the paid period.

Virtual items (such as Notes or gifts), where offered, generally have no cash value outside the product and are non-refundable except where required by law.

5. One-time digital purchases

One-time digital purchases are generally final once delivered or activated, except where required by law or where we determine a billing error occurred.

6. Duplicate charges and billing errors

If you believe you were charged incorrectly or charged more than once for the same transaction, contact support@rythora.com so the transaction can be reviewed.

Please include:

The email on the account
Approximate charge date and amount
Payment method last four digits if available
Any invoice or receipt reference

We will review the transaction with our payment records and providers. If we confirm an erroneous or duplicate charge, we will work to correct it.

7. How to request a refund review

Email support@rythora.com with the subject line “Refund request” and the details above. Refund eligibility is evaluated case by case and may depend on:

The product purchased
Whether service was already performed or content already delivered
Time since the charge
Applicable consumer protection law
Evidence of a billing or technical error

We do not promise that all purchases are refundable. We also do not state that all purchases are nonrefundable in every circumstance.

8. Processing time

Once a refund is approved, processing times depend on the payment provider and your bank or card issuer. Approved refunds are typically initiated within several business days; appearance on your statement can take longer.

9. Chargebacks

If you open a chargeback or payment dispute, we may pause related account features while we investigate. Contact support first so we can often resolve billing issues faster.

10. Changes

We may update this Policy by posting a revised effective date. The version in effect at the time of purchase generally applies to that purchase, subject to mandatory law.

11. Contact

support@rythora.com Rythora is a music technology platform operated by Invero Inc. Website: https://rythora.com